Privacy Policy
Your privacy matters to us. This policy explains how telayelolinoari protects and manages your personal information when you use our capital allocation education services.
Effective Date: January 15, 2025 | Last Updated: January 15, 2025
Information We Collect
When you interact with telayelolinoari's educational platform, we collect information that helps us provide better learning experiences and support your financial education journey.
Personal Information
- Contact details including name, email address, phone number, and mailing address
- Educational background and professional experience relevant to capital allocation
- Learning preferences and areas of interest within financial education
- Payment information processed through secure third-party providers
Usage Information
We automatically collect information about how you use our platform, including course progress, time spent on materials, and interaction patterns. This helps us understand what works best for our students and continuously improve our educational content.
We never collect sensitive financial data like bank account numbers, investment portfolio details, or personal financial statements through our educational platform.
How We Use Your Information
Your information helps us deliver personalized education experiences and maintain the quality of our capital allocation training programs.
- Providing access to course materials and tracking your learning progress
- Customizing educational content based on your experience level and interests
- Sending course updates, new material notifications, and educational newsletters
- Processing enrollments and managing your account access
- Analyzing learning patterns to improve course effectiveness
- Providing technical support and answering educational questions
We may also use aggregated, non-identifying information to understand broader learning trends and develop new educational resources that benefit all students.
Information Sharing and Disclosure
We're committed to keeping your personal information private. We don't sell student data or share your details with marketing companies.
Limited Sharing Circumstances
- With trusted service providers who help operate our platform (payment processors, email systems, hosting services)
- When required by Australian law or valid legal process
- To protect the safety and security of our students and platform
- With educational partners when you explicitly consent to joint programs
All service providers are contractually required to maintain the same privacy standards and can only use your information for specific purposes related to our educational services.
Your Privacy Rights Under Australian Law
As an Australian business, we comply with the Privacy Act 1988 and the Australian Privacy Principles. You have several important rights regarding your personal information.
Access and Correction Rights
You can request to see what personal information we hold about you and ask us to correct any errors. We'll respond to these requests within 30 days and provide the information in a clear, understandable format.
Data Deletion and Portability
- Request deletion of your personal information (subject to legal and business requirements)
- Receive a copy of your data in a commonly used format
- Restrict certain uses of your information
- Withdraw consent for marketing communications at any time
To exercise these rights, contact our privacy team using the details at the end of this policy. We may need to verify your identity before processing requests to protect your information security.
Data Security and Protection
We take protecting your information seriously and have implemented multiple layers of security to keep your data safe.
Technical Safeguards
- SSL encryption for all data transmission between your device and our servers
- Secure data centers with physical access controls and environmental monitoring
- Regular security audits and vulnerability testing
- Employee access controls ensuring only authorized staff can access student information
- Automated backup systems with encryption at rest
Operational Security
Our team receives regular training on privacy protection and data handling procedures. We maintain incident response procedures and will notify you promptly if any security issue affects your personal information.
Data Retention and Storage
We keep your information only as long as necessary to provide educational services and meet our legal obligations.
Retention Periods
- Active student records: Maintained while you're enrolled and for two years after course completion
- Payment information: Retained for seven years as required by Australian tax law
- Marketing communications: Until you unsubscribe or request removal
- Support interactions: Three years for quality assurance and service improvement
After retention periods expire, we securely delete or anonymize your information. Some data may be retained longer if required by law or for legitimate business purposes like fraud prevention.
International Data Transfers
While we primarily store data within Australia, some of our trusted service providers may process information overseas.
Any international transfers comply with Australian privacy law requirements and include appropriate safeguards to protect your information.
We work with cloud service providers in countries with adequate privacy protections and require all international partners to maintain security standards equivalent to those required in Australia.
Cookies and Tracking Technologies
Our educational platform uses cookies and similar technologies to enhance your learning experience and understand how students interact with our content.
Types of Cookies We Use
- Essential cookies that enable core platform functionality
- Performance cookies that help us understand usage patterns
- Functional cookies that remember your preferences and settings
- Analytics cookies that provide insights into learning effectiveness
You can control cookie settings through your browser, though disabling certain cookies may affect platform functionality. We don't use cookies for targeted advertising or share cookie data with advertising networks.
Changes to This Privacy Policy
We review and update this privacy policy regularly to reflect changes in our services, technology, and legal requirements.
When we make significant changes, we'll notify current students by email and post updates on our website. The effective date at the top of this policy shows when changes were last made.
Continued use of our educational services after policy updates constitutes acceptance of the revised terms.
Privacy Questions and Contact Information
We're here to help with any questions about your privacy rights or how we handle your information.
Privacy Officer
telayelolinoari Capital Allocation Education
83 Petrie Plaza, Canberra ACT 2601, Australia
Phone: +61 413 101 539
Email: contact@telayelolinoari.com
If you're not satisfied with our response to a privacy concern, you can lodge a complaint with the Office of the Australian Information Commissioner at oaic.gov.au.